British Telecom (BT) has announced plans to cut up to 55,000 jobs including contractors by 2030.
According to the chief executive officer (CEO) of BT, the layoff will potentially affect over 40% of its workforce.
The development follows closely as the company completes its fibre roll-out and adapts to new technologies such as AI.
Jansen said BT’s ongoing job cuts would accelerate as it completes its fibre build and switches off 3G.
By the end of the 2020s, according to Jansen, BT would rely on a lot smaller staff and have a significantly lower cost base because of the completion of the fibre roll-out, digitization of operations, adoption of artificial intelligence (AI), and simplification of its structure.
“New BT Group will be a leaner business with a brighter future,” he said.
According to BT, it would also employ AI to better serve customers, driven by their demands, and to seize additional revenue opportunities.